Last Updated: February 20, 2026
Life Backup Plan (“Company,” “We,” “Us,” or “Our”) is owned and operated by Galacxia, Inc.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Life Backup Plan mobile application, website, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to this Privacy Policy.
1. Interpretation and Definitions
Definitions
Account means a unique account created for You to access the Service.
Application refers to the Life Backup Plan mobile and web-based software platform.
Company refers to Galacxia, Inc., Oceanside, California.
Device means any device capable of accessing the Service.
Personal Data means information that identifies or relates to an identifiable individual.
Sensitive Personal Information includes health information, medical history, medications, vaccination records, precise location data, and other data defined as sensitive under applicable law.
Service refers to the Application and Website.
Service Provider means a third party that processes information on behalf of the Company.
Usage Data refers to data collected automatically when using the Service.
You means the individual accessing or using the Service.
2. Information We Collect
We collect information that you voluntarily provide and information collected automatically through use of the Service.
A. Personal Identifiers
You may provide:
- First and last name
- Email address
- Phone number
- Mailing address
- Emergency contact information
- Account login credentials
B. Health and Medical Information
Life Backup Plan allows users to store detailed emergency and health-related information. Depending on what You choose to enter, this may include:
Medical Information
- Diagnosed medical conditions
- Allergies (medication, food, environmental)
- Prescription medications
- Over-the-counter medications
- Supplements
- Vaccination history
- Surgical history
- Hospitalizations
- Mobility limitations
- Assistive devices
- Implanted medical devices
- Blood type (if provided)
- Primary care providers and specialists
Family and Social History
- Family medical history
- Dependents
- Emergency coordination preferences
Optional Lifestyle Information
If voluntarily provided:
- Exercise habits
- Dietary preferences or restrictions
- Alcohol or substance disclosures
- Pets and animal care instructions
- Safety notes or contextual information
You control what information you choose to enter into the Application.
C. Automatically Collected Usage Data
When you access the Service, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Date and time of access
- Pages viewed
- Session duration
- Crash logs and diagnostic data
This information is used for system security, troubleshooting, performance monitoring, and service improvement.
D. Mobile Device Permissions
With your permission, the Application may access:
- Location services
- Contacts
- Camera
- Photo library
You may enable or disable permissions through your device settings at any time.
3. How We Use Your Information
We use Personal Data to:
- Provide and maintain the Service
- Enable emergency coordination features
- Manage user accounts
- Improve system functionality and reliability
- Respond to support inquiries
- Send service-related notifications
- Monitor security and prevent misuse
- Comply with legal obligations
We may use de-identified or aggregated data for research, analytics, product improvement, and operational strategy.
4. Emergency Sharing Controls
Your identifiable information is shared only:
- With individuals you designate (such as emergency contacts)
- With first responders or healthcare providers if you activate emergency sharing features
- If required by law
You determine what information may be shared and with whom through your account settings.
We do not automatically share your medical data with third parties.
5. Sharing of Information
We do not sell your Personal Data or health information.
We do not use health information for advertising purposes.
We may share information only in the limited circumstances described below:
A. Service Providers (Operational Processing Only)
We may engage trusted third-party Service Providers to assist with:
- Hosting and infrastructure
- Security monitoring
- Technical support
- Analytics
- System performance monitoring
These Service Providers:
- Process information only under our instructions
- Are contractually obligated to maintain confidentiality
- Are required to implement reasonable security safeguards
- Are not permitted to use your information for their own marketing or commercial purposes
Where reasonably feasible, we limit shared information to what is necessary to perform the service.
B. De-Identified and Aggregated Data
We may use or share de-identified or aggregated data for:
- Product improvement
- Research
- Analytics
- Service optimization
- Business operations
This information does not identify individual users.
C. Legal Requirements
We may disclose identifiable information if required to comply with legal obligations, including:
- Court orders
- Subpoenas
- Warrants
- Regulatory requests
- Law enforcement inquiries
We may also disclose information to protect the rights, safety, or property of users, the Company, or others.
D. Business Transfers
If Galacxia, Inc. undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred subject to appropriate confidentiality protections.
6. Data Storage and Security
Your information is stored on secure, encrypted, cloud-based infrastructure designed to protect data confidentiality, integrity, and availability.
We implement commercially reasonable safeguards including:
- Encryption in transit
- Encryption at rest (where applicable)
- Role-based access controls
- Secure authentication protocols
- Monitoring and logging mechanisms
- Restricted administrative access
However, no electronic transmission or storage system can be guaranteed to be 100% secure.
7. Data Retention
We retain Personal Data for as long as your account remains active or as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account at any time.
8. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to Personal Data we collect
- Request deletion of Personal Data
- Request correction of inaccurate Personal Data
- Limit use of Sensitive Personal Information
- Opt out of the sale or sharing of Personal Data
- Not be discriminated against for exercising your rights
To exercise these rights, contact:
founder@lifebackupplan.com
We may verify your identity before fulfilling requests.
9. Children’s Privacy
The Service is not directed to children under 13 without parental supervision. If we become aware that Personal Data has been collected from a child without appropriate consent, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Galacxia, Inc.
Oceanside, California
Email: founder@lifebackupplan.com
12. Cookies
We use cookies and similar technologies for authentication, security, and functionality.
13. Embedded content from other websites
Our website may include embedded content from third-party services. Embedded content behaves as if you visited the third-party website and may collect data according to their privacy policies.