one person. one record. one platform. better outcomes.
Sandy Eulitt on AI-Powered Health and Safety Technology
Ric Franzi welcomed Sandy Eulitt to Critical Mass Business Talk Show to discuss how Life Backup Plan combines technology, health information, personal safety, and lived healthcare experience to protect people during vulnerable moments.
On November 19, 2025, Sandy Eulitt, founder and CEO of Galacxia, Inc., appeared on Episode 1613 of Critical Mass Business Talk Show, Orange County’s longest-running business talk show.
Host Ric Franzi speaks with business owners, entrepreneurs, executives, and nonprofit leaders about the companies they are building, the problems they are solving, and the experiences that shaped their leadership.
In “Sandy Eulitt on AI-Powered Health & Safety Tech,” Sandy discusses Life Backup Plan, Galacxia’s digital health and safety platform designed to protect and empower people during some of life’s most vulnerable moments.
Life Backup Plan originated with Sandy’s own experience recovering from rotator cuff surgery while living alone in a two-story home. Unable to drive or use one arm, she realized that she could fall, suffer another medical emergency, or need assistance and remain undiscovered for days.
That vulnerability inspired the platform’s automated wellness checks. Life Backup Plan can check on users at scheduled times and notify trusted contacts when someone fails to respond.
The platform subsequently grew far beyond its original wellness-check function.
Life Backup Plan brings together health information, personal safety, wellness tracking, caregiving, emergency preparedness, critical-document information, and community assistance within a single interoperable system. Its objective is to make essential information and support available when and where people need them.
During the interview, Sandy presents Life Backup Plan from the combined perspectives of a technology executive, systems designer, patient, caregiver, and person who has repeatedly experienced the fragmentation of healthcare firsthand.
Her professional background includes software engineering, data architecture, technical project management, and astronomy. That experience enabled her to design Life Backup Plan as an interconnected platform rather than a collection of unrelated features.
The episode highlights the potential for technology to improve both health outcomes and personal independence.
Older adults, people by themselves at any time, patients recovering after hospitalization or surgery, people with disabilities or chronic illnesses, domestic violence survivors, caregivers, and families may all experience periods in which timely information or assistance becomes critical.
Life Backup Plan is designed to support people across those situations without requiring constant surveillance or sacrificing their dignity and autonomy.
Its health information capabilities allow users to maintain and selectively share important medical information during routine appointments or emergencies. This can include medical history, medications, allergies, surgeries, healthcare providers, pharmacies, symptoms, family history, and other information needed for informed care.
Life Backup Plan also offers the potential to support healthcare organizations following hospital discharge. Patients may be vulnerable after returning home, particularly when they live alone, have limited mobility, or lack consistent caregiving support.
Automated wellness checks, symptom tracking, health information, and future predictive analysis could help identify developing problems earlier, improve care coordination, and reduce avoidable emergency department visits and hospital readmissions.
Artificial intelligence will play an important role in the platform’s continued development.
Life Backup Plan’s planned AI capabilities include digital triage and predictive health analysis using multiple dimensions of a person’s information. Medical history, medications, symptoms, family history, lifestyle factors, and longitudinal wellness data may collectively reveal concerns that are difficult to identify when information remains separated among providers, devices, applications, and institutions.
AI can help recognize patterns, identify concerning changes, and prioritize situations requiring attention. However, it must support qualified healthcare professionals rather than replace their judgment, empathy, accountability, and clinical expertise.
The interview also addresses Life Backup Plan’s potential to reduce healthcare costs.
Delayed intervention, incomplete patient information, duplicated services, avoidable emergency care, hospital readmissions, and poor post-discharge support contribute substantially to healthcare spending. Making better information available earlier can improve individual care while reducing unnecessary costs for families, healthcare organizations, employers, insurers, and public programs.
Galacxia is pursuing applications for Life Backup Plan across healthcare organizations, employers, government agencies, utilities and infrastructure operators, educational institutions, nonprofit organizations, and large events and venues.
The company is also exploring opportunities to support Medi-Cal, Medicaid, Medicare, and the Department of Veterans Affairs. These systems serve many people who may benefit from stronger post-discharge monitoring, better health-information sharing, improved care coordination, and earlier identification of health risks.
At the center of the conversation is Sandy’s belief that technology should serve people, particularly when they are frightened, injured, ill, isolated, or otherwise vulnerable.
Life Backup Plan is designed around dignity and independence. Its purpose is not merely to collect information or generate alerts. It is to give individuals greater control over their health and safety while helping families, caregivers, healthcare professionals, and organizations respond more effectively when assistance is needed.
The Critical Mass Business Talk Show interview presents both the technology behind Life Backup Plan and the human experiences that shaped its development. It demonstrates how lived healthcare experience, systems thinking, and artificial intelligence can be combined to address fragmentation across health, safety, care, wellness, and emergency preparedness.